Shipping
Thank you for shopping with Wintour! Here, you’ll find everything you need to know about how we get your order safely to your doorstep. From estimated delivery times to shipping options, we’re here to ensure your experience is smooth and straightforward. If you have any questions, check out the FAQs below or contact our team for assistance.
UK Orders
How long will my order take to arrive?
Standard UK shipping is 2-5 working days.
How much does shipping cost?
We currently offer free shipping for all UK orders.
What courier do you use?
Our main courier is Royal Mail however, in the event of strikes or delays we will use DHL as a backup to ensure your order is delivered on time.
Is there an express shipping option?
Yes! We offer express shipping for just £5.96, which will be added at checkout. Your order will arrive within 1-2 working days.
International Orders
Do you ship internationally?
Yes! We ship globally.
How long will my order take to arrive?
Standard international shipping is 3-5 working days.
How much does international shipping cost?
International shipping is charged at a flat rate of £24.95.
Who is responsible for paying customs fees, duty and tariffs?
The customer is responsible for sales tax, duty and customs charges. Your local government determines duty and customs charges, which vary by country. Duties, taxes and/or customs fees will be an additional amount that will need to be paid for by the consumer upon delivery of your order. Unfortunately, we cannot advise the amount you will be charged. Your order confirmation details only the charges we are collecting. Please contact your local government for specific details.
If you have any questions or would like to get in touch, please email us!